Browse our different categories of works (paintings, sculptures, prints, etc.) or use the search bar to find a specific work. Each product contains a detailed description, including information on the artist, dimensions, materials and edition. Once you've made your selection, click on the “Add to cart” button. You can view your basket at any time by clicking on the icon at the top right of the page. Before finalizing your order, check the contents of your basket. You can modify quantities or delete an item if necessary. Click on “Checkout” to access the payment form. Fill in your details (name, address, email) and choose your delivery method. Then select one of the following payment options: - Credit card (Visa, Mastercard, American Express) - PayPal - Other secure options available on the site. Once payment is complete, you'll receive a confirmation email with the details of your order. Please ensure that all information is correct. We prepare and ship your order within 10 working days. When your order will be shipped, you will receive an email with a tracking number to follow your package. Upon receipt, please inspect your order to make sure it is in good condition.

Please ensure that you have carefully checked all the information on your order before finalizing your purchase, including your billing and delivery address, e-mail and telephone number. The order may be modified or cancelled until it has been accepted by the carrier. After this time, modifications or cancellations are not guaranteed.

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It may happen that certain products are not yet available in our online store. Please contact us by e-mail, specifying the artist or work you are looking for, and we will do our best to assist you.

Delivery costs may vary depending on the amount of the order and the destination country. Please refer to the amount displayed in your basket or on the checkout page.

We ship anywhere in the world except certain destinations. Depending on the health and geopolitical situation, La Poste may have to suspend parcel and mail deliveries to certain destinations. To date, the following destinations have been permanently suspended for the dispatch of goods: Due to restrictive measures imposed by the United Nations and the European Union, La Poste, as a French company subject to European regulations, has suspended the shipment of goods to North Korea, Syria, Crimea, Sevastopol. Due to the health or geopolitical context, the local situation does not allow goods to be shipped to Yemen, Somalia, Belarus, Haiti. Other destinations may be suspended from time to time. Please consult La Poste dedicated News Online Help for a list.

We generally process orders within 1 to 3 working days, and a maximum of 10 days. Once the order has been processed by La Poste, the latter commits to a delivery time for the parcel. This time does not take into account any delays due to customs formalities or customs blockages. Click here to calculate the estimated delivery time.

You can track your order using the tracking tool parcelsapp.com or those of La Poste and its local partners according your country of delivery. The parcelsapp.com tool allows you to track any parcel worldwide. Simply enter the tracking number in the blank field and click on “Track package”.

Once your order has been shipped, we send you an email with a tracking number and a link to follow the status of your delivery. Check this tracking number for information on the location of your package. If the tracking indicates that the package is delayed or blocked, please contact the carrier directly for more information. The carrier's contact details are usually included in the shipping confirmation email. Please ensure that the address you provide when ordering is correct. An incorrect address may lead to delays or returned packages. If you are unable to locate your package, please contact us at contact@thestreetartistry.com with the following information: - Your order number - The tracking number - A description of the problem Our team will contact the carrier and find a solution as soon as possible. If the parcel is lost, we will assess the situation and offer you a replacement (if possible) or a refund in accordance with our terms and conditions.

We do our utmost to protect your works of art by using quality packaging adapted to each shipment. However, if you receive your order with torn or damaged packaging, here's what you need to know: The primary role of packaging is to protect the artwork from damage during transit. If the artwork is intact and in perfect condition, damaged packaging does not constitute grounds for a return or claim. It serves only to protect the product from damage. We cannot replace or repair damaged packaging. If you notice significant damage, please take photos of the packaging and the product as soon as you receive it. This may be necessary if the product has been damaged. If the torn packaging has caused damage to the artwork, please email us at contact@thestreetartistry.com with the following: - A detailed description of the problem - Photos of the damaged packaging and product We will assess the situation and, if necessary, work with the carrier to resolve the problem.

For a return or exchange to be accepted, the following conditions must be met: The product must be returned in perfect condition, without any trace of use, with its original packaging (if applicable) and any accompanying accessories or certificates. If the item is not returned in the condition in which it was shipped, we reserve the right to refuse the return or exchange. You must inform us of your request for return or exchange within 14 days of receipt of your order. The product must be returned within 7 days of approval of your request. A valid proof of purchase (invoice or confirmation email) must precede any request for return or exchange. Products damaged on receipt or not meeting the above criteria will not be accepted.

When your return or exchange request is approved, we will provide you with a pre-paid return label to use when returning the item. Shipping and return costs will be deducted from your refund or exchange. The amount will depend on the applicable rates for initial delivery and return. If the return is due to an error on our part, the return costs will be entirely at our expense.

We accept Credit Cards, VISA, MasterCard, American Express, ChinaUnionPay, JCB, payments via PayPal, IDeal, Alipay, Bitcoin and some crypto-currencies, and SEPA transfers.

You can pay in installments via PayPal or Klarna.

We sometimes have artworks or products in stock that have not yet been added to our online catalog. If you are looking for a specific work or would like to explore our upcoming collections, please contact us at contact@thestreetartistry.com to find out more. If you would like to order a particular work or a special edition by an artist, we will consider your request according to our possibilities and our network of partners. To do so, send us an email with a detailed description of the product you are looking for (artist, type of work, etc.), and our team will get back to you within 5 working days to confirm the feasibility of your request and any ordering conditions. Special requests may require additional lead times and are subject to availability.

As a resale platform, we act as an intermediary between the artist and the customer, and commit ourselves to sourcing directly from recognized artists, galleries, exhibitions and Street Art fairs. This approach guarantees our buyers the veracity and authenticity of the works offered on the Site. However, it is at the artist's discretion whether or not to produce a certificate of authenticity. Although original works and certain limited editions are generally accompanied by one, other works and Products are not. We undertake to send the Certificate of Authenticity to the Customer at the latest upon delivery of the work when it is in physical format, or within 48 hours of acquisition when it is in dematerialized format, in accordance with the Product description. We decline all responsibility for its absence, particularly when it is not mentioned in the product description, as it was not originally produced by the artist or gallery.

Go to the Gift Cards section on our website, choose the amount you wish to spend and follow the instructions to complete your purchase. A digital gift card will be sent by email to the address indicated at the time of purchase, ready for immediate use. Each gift card is valid for 12 months from the date of purchase.

You do not need to create an account to make a purchase. You can place an order as a guest by simply entering your personal details and delivery address at checkout, and an order confirmation will be emailed to you. However, creating an account offers additional benefits (see below).

Creating an account is free and entitles you to the following benefits: - Order tracking: Consult the status of your past and current orders in real time. - Purchase history: Easy access to your previous orders and invoices. - Special offers and exclusives: Be the first to know about promotions, new collections or special events. - Save time: Your information is saved for future purchases (delivery address, payment method, etc.). Creating an account is quick and easy via our registration page.

- To subscribe : When creating your account or at any time via the dedicated form on our site, you can subscribe to our newsletter. This allows you to receive exclusive news, special offers and information about our artists. - To unsubscribe : Each newsletter contains a link at the bottom of the email allowing you to unsubscribe with one click. You can also manage your preferences via your customer account or by contacting our customer service department at contact@thestreetartistry.com. We respect your privacy, and your email address will never be shared without your consent.

We take the confidentiality of your personal data very seriously. To protect your information, we implement data encryption: all transactions and sensitive information (such as bank details) are secured via SSL (Secure Socket Layer) encryption. Your data is hosted on servers that comply with current security standards. For further details, please consult our Privacy Policy.

Your personal information will never be sold, rented or shared with third parties for commercial purposes. However, in certain cases, we may share your data with trusted partners to ship your products, manage payments or if we are required by law to share your information. All our partners strictly respect privacy regulations and use your data only for the services they provide. For more information, please consult our Privacy Policy.